For general inquiries about Fabrik services, please contact our general support email.
For specific app-related issues, including technical support and bug reports, please reach out to our dedicated mobile app support team.
Include relevant details such as your device model and operating system version when reporting technical issues.
Screenshots or screen recordings of any issues you're experiencing can help us assist you more effectively.
Privacy & Security
Your privacy and security are important to us. When contacting support, please never share sensitive personal information such as passwords or payment details.
Account Deletion
When using the Fabrik mobile app, you can request your account be deleted at any time directly within the app or by contacting us via email. This will include any published gatherings you've created within the application.
Within the app:
1. Navigate to Profile > Account > Delete Account
2. Tap "Yes" on the pop-up and your account and all associated data will be deleted.
Via email:
1. Email appsupport@joinfabrik.com with the subject line: "Account deletion request".
2. Include your name, email, and a request to delete your Fabrik mobile app account.